Infrastructure Help Desk Analyst

Company: Direct IT Recruiting Inc.

Location: Mississauga, Ontario

Status: Full-time role

Job Reference No: 626

Job Category: Infrastructure

Career Level: Intermediate to Senior

Number of Staff to Supervise: N/A

Work Experience: 7+ years L2 to L3 help desk, MCSE, Azure, MS SQL Server, AD, IIS, Infrastructure desk side support

Industry: Financial

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Infrastructure Help Desk Analyst

 

Job Title: Infrastructure Help Desk Analyst

Company: Direct IT Recruiting Inc.

Location: Mississauga, Ontario

Status: Permanent

Job Category: Infrastructure

Career Level: Intermediate to Senior

Work Experience: 7+ years L2 to L3 help desk, MCSE, Azure, MS SQL Server, AD, IIS, Infrastructure desk side support

Industry: Financial

                               

DESCRIPTION:

 

Seeking an Infrastructure Help Desk Analyst with L2 to L3 experience.

You will be responsible for supporting infrastructure services following ITIL practices and resolving issues in a quality and quick manner. You will have experience of virtualisation solutions and cloud solutions as well as having the networking and SQL Server fundamentals.

REQUIREMENTS:
- MCSE

- Imaging Desktop PCs

- Managing complex Cloud infrastructure environments in Microsoft Azure

- Azure AD Federation

- Cloud Services

- Blob

- IAAS Server creation and maintenance

- Server performance monitoring and tuning

- Backup, restore and disaster recovery process planning and operation

- Network management with Cisco, Juniper and Mellanox

 - SQL Server Administration- Deploy and manage MS SQL Server 2008-2016 instances both locally and in Azure for production

- SQL instances

- Extensive Infrastructure knowledge in areas such as Cloud, Virtualization, Storage and Networks

VMWare VCP

- Hyper-V

- VPN technologies

- Cisco CCNA (switches, routers, firewalls)

- AD Active Directory, TCP/IP, DNS, DHCP, IIS, SMTP

- Post-Secondary Degree or Diploma in computer science, or an acceptable combination of education and relevant experience required.

- 7+ years direct work experience in an IT capacity required.

- This position will require some after hours, weekend and on call availability