Help Desk Analyst

Company: Direct IT Recruiting Inc.

Location: Mississauga

Status: Permanent

Job Reference No: 744

Job Category: Infrastructure, L1-L2 support, MCITP/MCSE, ITIL, Citrix Certification, VMWare, desktop support, server support, Cisco switches and routers, Exchange, Windows, AD, iOS, BlackBerry, Android, iPad, NOC

Career Level: Intermediate

Number of Staff to Supervise: N/A

Work Experience: 2+ years of L1-L2 support, MCITP/MCSE, ITIL, Citrix Certification, VMWare, desktop support, server support, Cisco switches and routers, Exchange, Windows, AD, iOS, BlackBerry, Android, iPad, NOC

Industry: Data Centre

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Help Desk Analyst

 

Job Title: Help Desk Analyst

Company: Direct IT Recruiting Inc.

Location: Mississauga, Ontario

Status: Permanent

Job Category:  Infrastructure

Career Level: Intermediate                                                                     

Work Experience: 2+ years of L1-L2 support, MCITP/MCSE, ITIL, Citrix Certification, VMWare, desktop support, server support, Cisco switches and routers, Exchange, Windows, AD, iOS, BlackBerry, Android, iPad, NOC

Industry: Data Centre

                               

DESCRIPTION:

Successful applicants are able to work in a fast-paced, highly collaborative environment. We are looking for applicants who take pride in the quality of their work and who share our commitment to honesty, integrity, and personal accountability. You must have strong verbal and written communication skills and the ability to interact professionally with a diverse group of technical personnel, executives, managers, and subject matter experts. A sense of urgency for task completion and for client experience are essential.

REQUIREMENTS:

University Degree and/or related Technical Diplomas