Project manager - Application Development Telecom IVR

Company: Direct IT Recruiting Inc.

Location: Toronto

Status: 6 Month Contract

Job Reference No: 816

Job Category: IT Project Manager, Telecom, IVR, Application Development, Agile, PMP, Jira, Confluence, Bank

Career Level: Intermediate

Number of Staff to Supervise: N/A

Work Experience: 5+ years IT Project Manager, Telecom, IVR, Application Development, Agile, PMP, CSMJira, Confluence, Bank

Industry: Financial, Bank

Apply

 

Project Manager - Application Development Telecom IVR

 

Job Title: Project Manager - Application Development Telecom IVR

Company: Direct IT Recruiting Inc.

Location: Toronto, Ontario

Status: 6 Month Contract

Job Category: IT Project Manager, Telecom, IVR, Application Development, Agile, PMP, Jira, Confluence, Bank

Career Level: Intermediate

Work Experience: 5+ years IT Project Manager, Telecom, IVR, Application Development, Agile, PMP, CSMJira, Confluence, Bank

Industry: Financial, Bank

                                

DESCRIPTION:

Be part of a team supporting both the enterprise applications and IVR, as well as any enterprise-wide initiatives that touch upon the contact centres.

 

This resource will be working closely with the program manager, the business, development teams, QA teams, and external vendors such as Bell as required.

 

Standard project management tasks such as interacting with the agile team, managing budgets, managing delivery, managing the release schedule and project timelines, vendor development, stakeholder management (both technology and business), and other project management tasks as-assigned.

 

This role will be supporting an IVR (Interactive Voice Relay) continuous improvement project, as well as overseeing some desktop releases.

 

REQUIREMENTS:

- 5+ years of experience as an IT Project Manager, managing application development

- Experience working on Telecom IVR development and/or delivery projects

- Agile work experience

- CSM – an asset

- Hours are Monday-Friday, 9:00 am – 5:00 pm. Will require a weekend shift every 3 weeks during deployments.

- JIRA, Confluence experience – an asset

- PMP Certification – an asset

- Experience working with Bell – an asset