Overview
Type: 6‑Month Contract
Schedule: 8 hours/day – 40 hours/week
Work Model: Hybrid (2 days/week onsite – Mississauga, Ontario)
Overview
We are seeking an experienced Epicor Consultant to provide both technical and functional expertise across multiple Epicor ERP modules. The ideal candidate will have strong hands-on experience in Epicor administration, production support, integrations, deployments, and cross-functional collaboration within a multi-site, multi-currency environment.
Key Responsibilities
Epicor Functional & Technical Support
- Support for Epicor modules, including:
- Sales Management (CRM, Quote Management, Order Management)
- Service Management (Field Service, Field Service Automation)
- Material Management (Inventory, Shipping/Receiving, Purchasing)
- Financial Management (AR, AP, GL, Currency Management)
- Executive Analysis (BAM)
- Status Dashboards
- System Setup & System Management for all modules
- Provide support for multi-site and multi-currency Epicor environments
Technical Integration & Production Support
- Provide technical production support for:
- Salesforce Integration
- EFT, PAP, Vertex
- Epicor Production, Test, and Development environments
- Manage deployments across a load-balanced environment (2 front-end app servers, 2 DB servers, report servers).
- Use Epicor Solution Workbench to build and deploy releases
- Maintain and support SSRS servers for all reporting environments (Production, QA, Test).
Cross-Team Coordination
- Coordinate with:
- Azure/Windows Team for patching and server reboots
- Database Team for Epicor‑related DB issues
- Epicor Software as the primary liaison for escalations and applying Epicor fixes
Administration & Security
- Perform Epicor administration with elevated admin privileges.
- Provide technical expertise in Epicor security configuration and management.
- Support Epicor Developers and Business Systems Analysts on a daily basis.
Data Management Tools (DMT)
- Manage the Epicor DMT Module, including:
- Creating and updating templates
- Preparing data for mass updates
- Uploading data to QA (EpicorQA) and Production (EpicorProd) environments.
General Technical Expertise
- Provide direction on related tools such as Epicor + BarTender and Epicor EDI.
- Act as the technical interface between the company and Epicor as a primary platinum provider.
Qualifications
- Proven experience as an Epicor Consultant, Epicor Technical Analyst, or similar role.
- Strong functional understanding of Epicor ERP modules.
- Experience with SSRS, SQL, ERP integrations, and multi‑environment architecture.
- Ability to manage complex deployments and troubleshoot production issues.
- Strong communication skills and comfort working with business owners and technical teams.